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Fezziwig is the old boss of Scrooge who he sees again thanks to the Ghost of Christmas Past, when he travels back in time to when he was Fezziwig's apprentice. Dickens introduces Fezziwig to act as a foil to Scrooge. The beginning of the story has introduced how parsimonious and miserly he is, and how focused on his money that he regrets having to give his employees a day off. Fezziwig, by contrast, is presented as a successful businessman who is beneficient and generous with his material possessions in the way that he throws a Christmas party and joyfully celebrates the season with his employees, family, and other clients. The "domestic ball" that is described features warmth, kindness and love in a way that contrasts completely with the cold, grim office where Scrooge works in the present. This is a party that all and sundry are welcomed to and where all are treated just the same, as the ending of the party shows:
Mr. and Mrs. Fezziwig took their stations, one on either side of the door, and shaking hands with every person individually as he or she went out, wished him or her a Merry Christmas. When everybody had retired by thte two 'prentices, they did the same to them...
Even though Scrooge and his fellow apprentice were very low on the social ladder, they were not excluded from the Fezziwig's Christmas merriment, and were treated with just the same kindness and respect. Fezziwig is a character who Dickens therefore uses as a foil to highlight Scrooge's greed and avarice.
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