Mr. Jaggers' office is an exceedingly dismal and uninviting place. The first thing that Pip notices about the room itself is the skylight, which provides the only illumination. The skylight is "eccentrically patched like a broken head," and through it, the scene is almost macabre, with "the distorted adjoining houses looking as if they had twisted themselves to peep down...through it."
In the room itself, there are not so many papers as might be expected in a lawyer's abode. Instead, there are "odd objects about," which include,
"an old rusty pistol, a sword in a scabbard, several strange-looking boxes and packages, and two dreadful casts on a shelf, of faces peculiarly swollen, and twitchy about the nose."
Mr. Jaggers' own chair conforms to the atmosphere of forbidding dreariness in the room, being "of deadly black horse-hair, with rows of brass nails round it like a coffin." The room as a whole is very small, and the walls are "greasy with shoulders," which hints that those who enter there instinctively shrink from the lawyer's presence in the room, huddling against the walls.
The impression of Mr. Jaggers that is created by all this is of a disagreeable, forbidding personage. His tastes appear to be nonconventional and eclectic, as the items that adorn the room are random, and not what would be expected. There is no air of professionalism, but rather, the atmosphere is intimidating and unpleasant. It would appear that Mr. Jaggers might be a character who would relate to his clients through fear rather than through welcoming, reassuring counsel (Chapter 20).