Can you help me create a system request for a large car chain, such as CarMax, such as might be used to develop a Web-based sales system, remembering to list
special issues that are relevant to Web-based car sales?
Car dealers have realized how proﬁtable it can be to
sell automobiles using the Web. Pretend you work for
a local car dealership that is part of a large chain such
An effective Web-based sales system will manage both leads and sales personnel. This allows the sales manager to (1) be aware of the introduction of new leads, (2) to whom the lead is assigned, (3) activity on the lead, (4) salesperson follow-up on the lead. Some see this as a way to control "rogue" salespersons who do not comply with policy as well as controlling the sales staff by identifying under-performers. The system request you create must contain options for storing all information relevant to effective operation in all of these points.