Mrs. Hall, the owner of the Coach and Horses Inn, is quite a formidable character. She shows a strength of character in several ways throughout the book. First, she is financially savvy. When she first meets Griffin, the Invisible Man, she puts up with his rude and strange behaviors and his unusual, bandaged appearance because he is a paying customer at the inn and she needs his business. This is evident when she says, "He may be a bit overbearing, but bills settled punctual is bills settled punctual, whatever you'd like to say." Mrs. Hall understands that she can be courteous to the stranger in order to fulfill her own responsibilities to the inn, regardless of how the stranger treats her.
However, she does not allow herself to be treated like a doormat. When she becomes overly suspicious about Griffin's intentions and grows tired of the rude behavior and unpaid bills, she takes charge of the situation and refuses to serve him breakfast. Her strong character is evident when she explains to Griffin, "I told you two days ago I wasn't going to await no remittances. You can't grumble if your breakfast waits a bit, if my bill's been waiting these five days, can you?"
Mrs. Hall can be seen as a strong and independent businesswoman by considering her interactions with Griffin in The Invisible Man.