Frequently Asked Questions

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Why did my question get returned to me?

Usually for one of two reasons: an Educator needs more specific guidance on what you need help with (for example, a missing book title), or the question didn't adhere to our guidelines.

Our guidelines for asking a question are:

  • Be clear and concise! One question per submission accepted.
  • We’re here to help you learn and understand your homework. Educators won't do your assignment for you.
  • Please avoid copying and pasting. If you need to reference something, simply include the link in your question.
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Not finding what you're looking for?

Feel free to shoot us an email. We monitor email around the clock and guarantee a quick response. Virtually all emails are answered within a few hours or less. You can also post general help questions in our eNotes Help topic.