Frequently Asked Questions

Why did my question get returned to me?

Usually for one of two reasons: an Educator needs more specific guidance on what you need help with (for example, a missing book title), or the question didn't adhere to our guidelines.

Our guidelines for asking a question are:

  • Be clear and concise! One question per submission accepted.
  • We’re here to help you learn and understand your homework. Educators won't do your assignment for you.
  • Please avoid copying and pasting. If you need to reference something, simply include the link in your question.

Not finding what you're looking for?

Feel free to shoot us an email. We monitor email around the clock and guarantee a quick response. Virtually all emails are answered within a few hours or less. You can also post general help questions in our eNotes Help topic.