Frequently Asked Questions

How do I cancel my free trial or subscription?

  1. To cancel your free trial or subscription, first log in to your account:

  2. Once you are logged into your account, choose "Manage Subscription" from the My Account drop-down menu:

  3. Click the "cancel" button:

  4. Click the "No, please cancel button":

  5. Click "Submit Feedback and Cancel":

  6. You will know your subscription has been successfully canceled when you receive the following confirmation page: