Frequently Asked Questions

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How do I cancel my free trial or subscription?

  1. To cancel your free trial or subscription, first log in to your account:



  2. Once you are logged into your account, choose "Manage Subscription" from your dashboard header:



  3. Click the "cancel" button:



  4. Click the "No, please cancel button":



  5. Your subscription should now be cancelled, and you will receive a confirmation email.

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Not finding what you're looking for?

Feel free to shoot us an email. We monitor email around the clock and guarantee a quick response. Virtually all emails are answered within a few hours or less. You can also post general help questions in our eNotes Help topic.