Frequently Asked Questions

Search our FAQs or browse by category

How do I delete my Educator account?

If you’re no longer interested in working on the site, you can contact editorial@enotes.com to have your account disabled. You will no longer be able to access your account once it has been disabled.

Please note that we cannot completely delete your account or your contributions to the site, as we have to keep contractor payment information on file for tax purposes and our own records. We take the security of your information very seriously, and all personal information is protected by commercial-grade encryption.

If you’d simply like to remove your real name from all your Homework Help submissions, you can opt to display a pen name instead by visiting the “Personal Info” section of your Dashboard (located under Account).

Lifesaver image

Not finding what you're looking for?

Feel free to shoot us an email. We monitor email around the clock and guarantee a quick response. Virtually all emails are answered within a few hours or less. You can also post general help questions in our eNotes Help topic.