It snows every Saturday during January and into February. Doug is forced to make his deliveries using a toboggan instead of a wagon, but the discomfort of his job is lessened because of the kindness of his customers. Each of them invites him in for conversation and a warm treat; Doug looks forward especially to his time with Mrs. Windermere, who serves him actual coffee, black. Mrs. Windermere's stage adaptation is coming along nicely, and though she informs him that people are "already lining up to buy tickets," Doug cannot understand why anyone would pay to see a production of Jane...
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