The Memorandum (Cyclopedia of Literary Characters)

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Characters Discussed

Josef Gross, the managing director of an anonymous administrative department in a large bureaucratic organization. Stymied by the paralyzing amount of paperwork required by the bureaucracy to effect even the smallest actions, he authorizes the purchase of a new mail register without going through the proper channels. Manipulated by the conniving deputy director for taking this initiative, he gradually becomes enmeshed in a bureaucratic nightmare, in which he will be perceived as guilty of illegal conduct no matter what course of action he chooses. A major...

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