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One strategic issue related to the use of contingent workers and flex workers is the preparedness of management to delegate, assign, oversee and regulate these workers. The Human Resource department has the role of providing managers with tools for performing these tasks with these sorts of workers. Contingent workers and flex workers are different from each other in that flex workers may be permanent workers given flexible options as to hours and locations of work while contingent workers are, by definition, not permanent workers. Thus the tools that managers use to fulfill their responsibilities will be varied and widely assorted.
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