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What is the office automation system?

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grbdatta | Student, College Freshman | eNotes Newbie

Posted November 3, 2008 at 5:42 PM via web

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What is the office automation system?

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ladyvols1 | High School Teacher | (Level 3) Senior Educator

Posted November 4, 2008 at 8:49 AM (Answer #1)

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"Office automation refers to the type of computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks and goals. Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system."

Generally, there are three basic activities of an office automation system: storage of information, data exchange, and data management. Within each broad application area, hardware and software combine to fulfill basic functions that are needed to successfully accomplish the goals for a specific business.  Storage of information would be the computer or a computer like system.  Data Exchange would be a fax, phone, or some type of communication hardware. Data management would be using specific software tools to organize and maintain data.

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clintgrover | eNotes Newbie

Posted December 15, 2009 at 10:38 AM (Answer #2)

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Office automation system also includes a business office telecommunication system such as a virtual office phone. This system provide easy management and control of all the company's telecommunication requirements.

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thetall | (Level 3) Associate Educator

Posted November 20, 2014 at 2:01 PM (Answer #3)

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Office automation system refers to the use of equipments and processes to facilitate efficient and effective communication within an organization. The modern technologies applied in business operation are geared towards improving productivity by eliminating redundancies. Automation systems ensure that the required processes run smoothly and are replicated with the same level of accuracy all the time.

Think of all typical processes that occur within the office now imagine a scenario whereby all these activities are conducted manually. For example if you need to communicate with the director on fourth floor while you are on second floor with no telephone you will be required to climb up to the fourth floor to deliver the information. This makes the process cumbersome and uneconomical especially with regards to time. This is where office automation comes in and employs the use of equipment such as the computer, copier, and printers among other equipments.

Computers have provided organizations with the ability to store and quickly retrieve information from a virtual database. Records are easily reached by keying in their unique identifiers reducing the time spent in accessing information. Further the said record will not only be accessed virtually but can also be printed out or sent through an email to an intended party to reach its destination within a very short time.


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gsenviro | College Teacher | (Level 1) Senior Educator

Posted July 31, 2015 at 12:25 PM (Answer #5)

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Office automation refers to automating information or procedures. Most typically, it relates to storage, transmission and management of information through computers and software. Automation optimizes office performance and offers the following advantages:

  • less storage is required for storing office work (digital storage instead of paper storage)
  • Less manual labor/hours for information management
  • Easier and simultaneous access of data 

Automation will lead to storage of information on servers that can be accessed by the staff. Letters and memos are replaced by emails and messages. Data processing can be done much faster by computers or hand-held devices. Staff can relay the information through phones or emails or messages instead of physically visiting each other. 

Apart from the work/project information, employee information such as hours billed, employee data (such as leaves, vacations, bills, salary, etc.), etc. can be managed very easily by using financial softwares.

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