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What do written communication skills (proper grammar, correct spelling etc.) reveal...

yacel0762's profile pic

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What do written communication skills (proper grammar, correct spelling etc.) reveal about the writer of the letter or document? Why are these skills so important in the business world?

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pohnpei397's profile pic

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Written communication skills, or at least the actual document that is produced through those skills, reveal two main things about the writer.  First, they appear to reveal how intelligent and/or educated the writer is.  Second, they reveal the degree to which the writer pays attention to detail and the degree to which they care about their work.  Both of these are essential attributes in the business world.

Firms generally want to hire, and people generally want to do business with, people who are intelligent.  A firm does not want to hire someone who does not seem smart because it is likely that such a person will not do a very good job for them.  Customers will not want to do business with someone who is not very smart for the same reason.  They will worry that the person will not be smart enough to see that their needs are met.

Firms generally want to hire, and people generally want to do business with, people who care enough about their work to pay attention to the details of that work.  If a person writes documents that are full of spelling and/or grammar errors, it shows that that person does not care enough to proof read and to be sure that the document is in perfect condition.  People generally want those who work for them to pay attention to the little things so as to ensure that a quality job is done.

Good written communication skills (or the lack thereof), then, communicate a great deal about how desirable it would be to hire or to work with the writer.  For this reason, these skills are very important in the business world.

malkaam's profile pic

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Written communication skills show that the writer is educated, well informed and is professional (for example people who write "u" instead of "you" cannot be considered professional). This skill is extremely important in the business world it shows that a person takes the time to understand before writing anything. In an organization one of the attributes that a person should have is being professional, which can be seen through either written or oral communication ( as shown in the above example).

Take another example in which consider yourself a manager, now your job is to hire a person for a particular post, you have received two resumes the first one is polished uses proper grammar and the spellings are all correct whereas the second one contains one or two mistakes in grammar and spelling, now which one will you hire? 

Written communication skills show that the writer is educated, well informed and is professional (for example people who write "u" instead of "you" cannot be considered professional). This skill is extremely important in the business world it shows that a person takes the time to understand before writing anything. In an organization one of the attributes that a person should have is being professional, which can be seen through either written or oral communication ( as shown in the above example).

Take another example in which consider yourself a manager, now your job is to hire a person for a particular post, you have received two resumes the first one is polished uses proper grammar and the spellings are all correct whereas the second one contains one or two mistakes in grammar and spelling, now which one will you hire? 

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