Is the use of staffing technology and software wrong because it dehumanizes the staffing experience?  

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akannan's profile pic

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I think that you can make the claim of "dehumanization" to nearly every endeavor that uses technology in place of human effort.  I think that the use of staffing technology could be dehumanizing if people view it as the only way to solve the problem of staffing through human resources.  Certainly, the use of technology makes the staffing experience more efficient.  Candidates from a wider pool can be screened and a greater outreach to find the best candidate possible for a position can be achieved.  I don't think that even the technology companies that produce staffing technology expect the human element of matching candidate and position to disappear.  The human element will always be there because "human" resources is about matching individual with position.  The staffing technology that is out there can help with this process.  It does not take the place of the face to face interview, the meeting of candidates with committees, and the vetting that takes place behind closed doors and in consultation.  In the end, technology is used as a way to make the human job easier and in this one does not find dehumanization as much as greater efficiency and wider reach in matching candidate with position.  If technology is used as a supporting mechanism, it is not necessarily dehumanizing.


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