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Why is communication important in a work setting?

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deepani | Student | eNotes Newbie

Posted November 20, 2010 at 12:58 AM via web

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Why is communication important in a work setting?

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pohnpei397 | College Teacher | (Level 3) Distinguished Educator

Posted November 20, 2010 at 1:03 AM (Answer #1)

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Communication is important in a workplace setting because people must interact with one another in ways that will get the job done as quickly and effectively as possible and in ways that will maintain the morale of the employees.  Both of these are important aspects of workplace communications.

In order to work efficiently, bosses (for example) must be able to communicate to their workers what is needed.  If they are not clear about what their employees need to do, there will be mistakes that make the company lose time and money.

It is also important to communicate in ways that maintain the employees' morale.  If the bosses communicate in angry or degrading ways, the workers will tend to feel unhappy with their situations.  This will decrease their desire to work and will therefore decrease productivity in the workplace.

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krishna-agrawala | College Teacher | Valedictorian

Posted November 20, 2010 at 5:39 PM (Answer #2)

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Communication is not just important, it is absolutely necessary in any work setting where people need to work as groups. An in the present world, with a very high level of division of labour, accomplishment of almost any useful task requires inputs from a group of people.

People in such setting need to exchange information on many different aspects of work such as what is to be done, how it is to be done, who will do it, what resources are required and from where to obtain it, and so on. Without such information not much work can be done. Even the work that can is done without effective communication of required information is likely to be highly inefficient and of poor output quality.

We tend to overlook the importance of communication because we all seem to be able to communicate without any special effort to learn ways of communication or in actually communicating. However, today's world of complicated technology, big organizations, multiplicity of products and consumer preferences, and wide and varied markets, the amount and complexity of information to be exchanged and used has increased enormously. We need to communicate objective data to accomplish a task. In addition, we need to convey and elicit personalised subjective feelings and emotions for motivating people on work and deriving satisfaction from our work.

This makes communication a fairly complicated and resource communication activity. To be able to communicate effectively and efficiently we need to design and implement effective communication systems. Also we need to develop skills of interpersonal communication, to be effective as members of work groups.

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smvillalon | College Teacher | Honors

Posted November 20, 2010 at 9:07 AM (Answer #3)

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Effective communication in the workplace is necessary for an effective work environment. Productivity decreases and everyone gets stressed if people do not communicate effectively.  Some of the more common problems that prevent effective communication can be overcome by simply minimizing them or even eliminating them.  When these things are dealt with, the organization can function more efficiently, and the work environment is much more pleasant for everyone.  Some of the more notable communication issues that should be addressed are: Sarcasm, Gossip, Tantrums and Self-centeredness.

These situations show how effective communication is very important in almost all settings.  Any organization can be made more productive by effective communication.   In fact, effective communication is not only necessary in the office but more importantly, in day-to-day life.  It is important to deal with other people with respect for their abilities, personal space and
self-worth.  After all, we expect no less for ourselves.

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