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CommunicationsGenerally, in discussing types of communications within organizations, including businesses, there are two main categories: expressive and instrumental. The distinctions between the two are basic,...
CommunicationsEverybody has somebody or something that disagrees with them at one time or another. The best way to react to contrary, negative, unsettling, or disappointing news is to smile and be gracious. The...
CommunicationsOne rule in my family is that we try to honor our elders in our communications and actions. This has been a good rule growing up and I try to instill this in my kids as well. This has translated...