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Successful professional role development depends on our knowledge and understanding of communication concepts, practice, and evidence. (Jones and Bartlett Learning)
In basic communication one of the goals is that the speaker has their communication needs met while in healthcare communication, it is part of the imperative of healthcare communication that the patient has their healthcare needs met. The goal of healthcare communication is improvement in "health care status" and "high-quality patient care" ("Healthcare Communications," Jones and Bartlett Learning).
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