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Imagine for a moment that you are the General Manager of a medical office. What kind of...

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amandacochran | Student, College Freshman | eNotes Newbie

Posted June 11, 2013 at 3:28 AM via web

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Imagine for a moment that you are the General Manager of a medical office. What kind of advice would you give to your fellow managers to improve their efficiency on the job?

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readerofbooks | College Teacher | (Level 2) Educator Emeritus

Posted June 12, 2013 at 5:28 PM (Answer #1)

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This is a good question. I would give a few pieces of advice.

First, I would want to see if all that can be automated is automated. For example, patient history, medical billing, and things like this should be on a database. This will allow for efficiency, and it will also cut costs.

Second, I would also make sure that the right people are hired and more importantly doing the right things. I would want to make sure that there are no redundancies in the process.

Finally, I would make sure that customer satisfaction is great as well. There is little point is being efficient, if customers are not happy. 

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