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How are strategic planning, performance improvement, and information systems...

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gracedaymon | Student, Undergraduate | Valedictorian

Posted September 7, 2012 at 11:32 PM via web

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How are strategic planning, performance improvement, and information systems interrelated and fundamental to the delivery of quality healthcare?

Managing Health Care Organizations

Describe why the issue/topic is a relevant, a problem/issue.

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litteacher8 | Middle School Teacher | (Level 1) Distinguished Educator

Posted February 1, 2013 at 7:17 PM (Answer #1)

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Strategic planning, performance improvement, and information systems are interrelated and fundamental to the delivery of quality healthcare because you have to have a plan and a way to evaluate progress before you can make any progress.  As the old adage goes, how can you know that you have gotten somewhere when you are not sure where you are going?

Strategic planning is important in health care because without goals an organization is stagnant.  In health care organizations, patient care is the bottom line.  However, it is not the only concern.  You are not going to be able to help any patients unless you stay in business.  Therefore, you need strategic planning.  Strategic planning can help in performance improvement, because once you know what your strategic targets are, you can focus improvement efforts there.

Managed care is an important part of America’s health care system.

Gregg Easterbrook contends that managed care has helped the health care system by keeping Americans healthier while it successfully controls costs. (enotes)

Information systems are critical for managing patient information, but they are also key to keeping growth.  The health care organization needs to be just as aware of where money is coming in and going as any other kind of business. You need to know where your costs are, and how efficiently you are operating.  Are unnecessary tests being offered?  Are insurance companies being billed properly?  Once you have made a strategic plan, the information system is an important factor in making sure the data needed to follow through is there.

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