How might finding the right support website help to "arm" a patient with good information about certain health conditions, and how might this help the patient to better prepare themselves for their visit to their local provider?
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If by "support" website you mean discussion forums like the one for vestibular disorders, Vestibular Disorder Association, then these can help "arm" a patient with good information before going to a doctor by answering questions about what the typical and the a-typical experience of a condition is like and by providing objective details about symptoms, causes and effects.
If by "support" website you mean authoritative sites that give detailed analysis of the diagnosis, treatment and prognosis of a condition like the National Institute of Health site for vertigo-associated disorders, then these can "arm" a patient by providing a detailed understanding of the condition. This arms the patient by giving foreknowledge so that they can better understand the application of the diagnosis, treatment and prognosis to their own condition.
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