How can one can incorporate coaching as a training and development technique in his/her role as the manager of a health center?

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There are two ways a manager could incorporate coaching as a training technique.  One is to coach individuals, and the other is to train others to coach individuals.

Coaching is an effective training method because new employees have someone by their side to ask questions of.  If a new employee has a good relationship with the coach, the learning process will go smoothly.  All new employees should have some kind of coaching even if they have experience, because things will be done differently in different facilities.

Coaching is different than training because it implies a closer relationship.  Training is more impersonal and distant.  Coaching is one-on-one.  Even if a coach has more than one assigned employee, each employee should get some one on one coaching time.


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