Describe the process of workflow analysis. 

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Michael Ugulini | (Level 3) Educator

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Workflow analysis involves determining, in the end, the best systems and procedures, work tasks and functions, and the aligning cohesively thereof, for the optimal performance of an organization (business or otherwise). 

The process of workflow analysis involves looking at each element of a work procedure, task, or system to determine if redundancies and/or inefficiencies exist in the process. The goal is to identify these and then redesign them or completely eliminate them from the process. The result is a more streamlined and effective operation, which contributes to the goals of the organization. 

The first step in the workflow analysis process involves gathering the various details of the specific workflow under study. The goal here is to gather enough information to make an intelligent decision concerning the task at hand.

The next step is to identify and perform analysis upon workflow processes. For example, on an assembly line you want to identify the parts involved in the process, the employees involved, and their responsibilities. Of course, you always want the end result firmly established in your mind so you can analyze whether the process is moving the company towards its goals.

The next step is to identify workflow candidates - what is the best way to do the job at hand and who are the employees best able to handle the work. Identifying employees best suited to the workflow you're studying is a key factor in the future success of the workflow you're studying and possibly redesigning.

Finally, the process of workflow analysis involves optimizing the business process. This is if an entity deems the existing process inefficient. This optimization contributes to the overall better operation of a department in particular and the whole business generally.



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