Has the availability of options for purchasing products over the Internet increased the need for warranties?
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Manufacturers are not required to offer warranties on their products and services, but they are required, per the Magnuson-Moss Act of 1975 to make their warranties understandable and enforceable if offered. That being said, whether or not a warranty is needed is probably determined more by the product itself than where it is purchased. There are, for example, any number of venues at which one might purchase a name brand vacuum cleaner such as Hoover: home improvement stores, discount stores such as Target and Wal-Mart, even retailers such as Sears and Best Buy, this in addition to any number of online retailers who might offer such a thing. Hoover is a reputable brand, and many consumers might feel comfortable purchasing a Hoover product without a warranty, while others might not for whatever reason; however, whether or not one desires a warranty would relate more to a person's comfort with a brand and how long he or she needs or wants it to last. More important to know as an online shopper might be a retailer's return policy and reputation, best gained by reading customer reviews if possible.
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