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Introduction

BUSINESS PLAN     E-RETURN SOLUTIONS

43600 Wonderland Boulevard
Kansas City, Missouri 64105

E-Return Solutions offers a unique and proprietary solution to managing the receipt, handling, and resale of returned merchandise for electronic commerce and multi-channel retailers. E-Return provides these retailers with the opportunity to entirely outsource the burdensome, complex, and costly chore of managing product returns. This plan was provided by Jason Sears and Esther Schuller and was compiled in conjunction with the MOOT CORP® competition sponsored by the University of Texas at Austin.

1. Introduction
2. Executive Summary
3. The Opportunity
4. Solution And Value
5. Technical Infrastructure Overview
6. Marketing & Sales Strategy
7. Competition & Risks
8. Growth & Harvest
9. Management Team & Board Of Advisors
10. Financials
11. Appendix A: Financial Assumptions & Statements
12. Appendix B: Management Team & Board Of Advisors
13. Appendix C: Consumer Survey Results
14. Appendix D: A Note On E-Return's Technical Infrastructure
15. Appendix E: The Status Of E-Return's Intellectual Property
16. Appendix F: E-Return's Fee And Commission Schedule