Accounting Consulting - Operations

OPERATIONS

Service Delivery Procedures

Once an engagement has been agreed to the following steps will be performed:

  1. A formal engagement letter and contract is written and delivered to the client which:
    • Spells out the nature of the work to be performed
    • Recommends an initial schedule for providing the services
    • Details any hardware and software purchases that will be required
    • Highlights the client's responsibilities during implementation
    • Estimates the number of hours and approximate total cost
    • Contains legal recourse instructions and limitations
  2. The engagement letter is delivered to the potential client and when signed, constitutes an initial contract for the services. Any changes to the agreement that the client requests are considered at this time.
  3. The actual services are delivered according to the agreed on schedule.
  4. The engagement is reviewed...

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