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Topic: Criteria for closing a question for further answer in enotes.

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1

krishna-agrawala

I find that some time questions are closed for further editor answers, even though the answers posted do not cover the question completely. As an example I would like to cite a question asked in the Business Group on June 17, 2009 about "technological environment in business marketing". There is only one answer posted for this question which talks only about "technology of marketing" and not about "business marketing environment". Yet this question has been closed for further editor answers.

I realize that a great deal of time and effort will be required by eNotes to scrutinize in detail each and every answer posted to see if it is adequate or even correct. However there be a mechanism where editors may give comments on adequacy of answers by others in some detail, beyond just rating on a five point scale. Such comments on quality of answers need to be visible only to senior persons in eNotes and not to all users of eNotes.

I would welcome views of other editors on this subject.

2

I'm curious about this myself...I've seen questions with three very detailed responses that are still open for further answers, while others have only one short response, but are closed. I've also seen repetitive answers allowed, that are phrased differently but cover the same material. I'm not sure that another filtering system is the answer, but a clear explanation of criteria would be helpful.

3

Thanks for the great comments. We try to close questions as soon as an approved answer has been posted, but because we have to close them manually, multiple editors have sometimes responded before we can do so. If the answers were posted around the same time (i.e., within 30 minutes), we usually allow those multiple answers to remain on the site.

We're also working on a better way to identify similar questions that have already been asked and answered. We catch and delete many of them before they are answered, but we do rely on the community to let us know if one makes it past us. If you see any, please flag them and/or send me a message. Thanks!

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