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Communications in the Workplace
Good communication skills are essential for success in virtually any organization. No matter how good one's technical skills or how innovative one's ideas, if not communicated clearly to others, they are irrelevant. Employees today need to be able to effectively communicate within the organization to each other, their bosses, and their subordinates as well outside the organization to customers or clients and vendors. Clear communication that unambiguously conveys one's meaning, however, is not a simple task and can be hampered by numerous barriers including different perceptions of a situation, filtering, language, jargon and ambiguity. In addition, cultural and gender differences can compound the process, making communication even more difficult. However, through such techniques as active listening, disclosure, and feedback, employees can learn to become better communicators and improve their own effectiveness and that of the organization.