Exercises & Activities
Case Study Sunrise Mountain Hospital
Sunrise Mountain Hospital is a case study about a young healthcare administrator. The individual in this case study has recently completed a fellowship in healthcare administration and received a position as a director in a hospital. The new director is tasked with improving customer service scores for Sunrise Mountain Hospital. The case study focuses on several goals the CEO of Sunrise Mountain has outlined. Students have the opportunity to review the facts of the case study and develop critical thinking skills to solve the issues presented before this young professional.